Managed Services

ICT Outsourcing

ICT Outsourcing

Competitive pressures are forcing businesses to juggle demands on limited resources, such as manpower and funding.

We provide our customers with an integrated outsourcing service that allows them to focus on their core business, by architecting complete business centric service solutions with a single point of responsibility and accountability.

Our integrated solutions follow best practice guidelines to ensure cost efficiency and optimum results with minimum business risk.

We provide customers with an integrated enterprise service, architecting complete business centric solutions with a single point of responsibility and accountability.

Customer pain points:

Governance, compliance, security and risk issues

Environment complexity and scarcity of competent people

Management of multiple service providers

Inability to scale resourcing in line with business demands

Budget predictability and variable cost management

Key IT staff retention and career growth

We provide you with integrated outsourcing services that allows you to focus on your core business.

Our offerings include:

  • Managed end-user workspace
  • Managed ICT Infrastructure
  • Customer Service Management
  • Project Management
  • Outsource and Scalability
  • Managed Service Desk

We provide a comprehensive end-user computing service to ensure business continuity.

Providing operational management of the back-office environment including servers, operating systems, and infrastructure and utility applications such as messaging.

We manage our customer activities, including IT strategy alignment, governance, operations management, service delivery, and ICT finances.
We have the right skills and tools and methodologies to manage the project.
Choose solution components from our services catalogue that fit your budget and operational requirements.
Our centralised or “on-premise” service desk provides remote support, first call resolution, strong SLA reporting standards, 24/7 service and is ITIL compliant.
There when it matters.

IT as a Service (ITaaS)