Solutions

Integrated Solutions

Solutions

Integrated Solutions

Integrated Solutions

Altron Systems Integration simplifies the complexity, and provides “fit for purpose” solutions, that transcend vendor boundaries by offering customers business-based choices aligned with their budgets and service expectations.

We assist our customers in their quest for digital transformation with specific digital business applications and solutions to address the challenges they will encounter.

Integrated digital business applications to help you on your digital transformation journey.

Our offerings include:

  • Contact Centre Solutions
  • Workforce Management
  • Smart Manufacturing
  • Innovation Management

Contact Centre Solutions

 

Customer Experience is about building strong customer relationships by delivering satisfying personal engagement to customers across their journey.

 

The responsibility of managing the experience has never been more multifaceted.

 

The world is changing, and the driving force behind this transformation is the rise of digital channels, together with an increasingly knowledgeable, emotional, and empowered customer.

 

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Workforce Management

 

Workforce Management provides solution-based consulting and technology implementation.

 

We believe that great businesses are powered by great people. And to be a great business, an engaged workforce needs to be created and managed.

 

This is why we make workforce solutions that are purpose built for industry and all employees.

 

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Smart Manufacturing

 

Organisations with unconnected IT and manufacturing systems will experience many problems caused by the ‘silo effect’ – especially as they attempt to create new business or operating models in response to industry disruption.

 

Smart Manufacturing provides solutions and services to optimise and integrate manufacturing equipment and IT environments, such as Manufacturing Execution Systems and Manufacturing Operations Management.

 

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Innovation Management

 

Implementing new ideas, creating dynamic products or improving your existing services can be a catalyst to the growth and success of your business.

 

Successful innovation should be an in-built part of your business strategy, where you create a culture of innovation and lead the way in innovative thinking and creative problem solving.

 

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